🔥 Shipping Policy

📦 Processing Times

Orders are processed within 2–3 business days.
During peak seasons or promotional periods, processing may take an additional day.
You will receive an email confirmation with tracking information once your order has shipped.

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🚚 Shipping Methods & Delivery Times

We ship all BBQ sauce products using reliable carriers such as USPS, UPS, or FedEx.
Delivery times vary based on your location:

• Standard Shipping: 3–7 business days
• Expedited Shipping: 2–3 business days (when available)

Please note that delivery times are estimates provided by the carrier and may vary due to weather, holidays, or carrier delays.

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🌡️ Warm Weather Shipping

Because BBQ sauce is a perishable product, we take extra care in warmer months.
We may use insulated packaging or adjust shipping schedules to ensure your sauces arrive safely and in good condition.

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🇺🇸 Shipping Area

We currently ship within the United States.
If you are interested in international shipping, please contact us and we’ll explore options.

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💥 Damaged or Leaking Orders

If your order arrives damaged, leaking, or unusable, contact us within 7 days of delivery with your order number and a photo of the issue.
We will replace the item or issue a refund.

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❗ Incorrect or Missing Items

If something is missing or incorrect in your shipment, reach out within 7 days and we’ll make it right.

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📬 Lost or Stolen Packages

If your package is marked as delivered but you cannot locate it, please check with neighbors or your local carrier first.
If it still cannot be found, contact us and we’ll help investigate.

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💬 Questions

We’re here to help. If you have any questions about shipping, reach out to our support team and we’ll take care of you.